Privacy Policy

Everfresh Home Delivery Services

Last updated: [02-02-2026]

Everfresh Home Delivery Services (“Everfresh”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. About Us

Everfresh Home Delivery Services is a service-based e-commerce platform providing home delivery of:

• Fresh vegetables

• Fresh fruits

• Fresh dairy milk and paneer

• Grocery and daily essentials

• Bakery items

• Street Foods, Fast Food & Restaurant

Our website is built using Hostinger Website Builder and serves customers within India.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name

• Mobile number

• Email address

• Delivery address

b) Order & Transaction Information

• Products ordered

• Order history

• Delivery instructions

c) Payment Information

Payments are processed through secure third-party payment gateways.
We do not store your debit card, credit card, UPI, or net banking details.

d) Technical & Usage Information

• IP address

• Browser type

• Device information

• Pages visited and time spent on the website

e) Cookies & Tracking Data

We use cookies and similar technologies to improve user experience, website performance, and security.

3. How We Use Your Information

We use the collected information to:

• Process and deliver orders

• Communicate order confirmations, updates, and support messages

• Improve our products, services, and website experience

• Prevent fraud and misuse of our platform

• Comply with legal and regulatory obligations

4. Cookies & Tracking Technologies

Our website uses cookies provided by:

• Hostinger Website Builder

• Analytics and performance tools

Cookies help us:

• Remember user preferences

• Understand website traffic

• Improve site functionality

You can disable cookies through your browser settings, but some features of the website may not function properly.

5. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

• Delivery partners for order fulfillment

• Payment gateway providers for transaction processing

• Service providers assisting in website operations

• Government or legal authorities when required by law

All third parties are required to protect your information.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or alteration.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as:

• Required to fulfill orders and provide services

• Necessary to comply with legal obligations

• Needed for legitimate business purposes

After this period, data is securely deleted or anonymized.

8. Your Rights

You have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your data (subject to legal requirements)

• Opt out of promotional communications

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites.

10. Children’s Privacy

Our services are not intended for children under the age of 18.
We do not knowingly collect personal data from children.

11. Legal Compliance

This Privacy Policy is governed by and complies with:

• Information Technology Act, 2000

• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

• Other applicable laws in India

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

Continued use of the website after changes means you accept the revised policy.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Everfresh Home Delivery Services
Email: info@everfreshhds.in
Phone: +91 8974496076
Address: Tokpam Mamang Leikai, Wangkhei, Imphal, Khongkham Leikai, Manipur 795001, India